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FAQs

Got questions? Find the answer here. Or contact Keystone for more information.

Can Keystone arrange Engineering drawings and Council Applications?

Yes! Keystone can take care of every aspect of the design and building process including engineering drawings and appropriate approvals.

Do we need to arrange design and plans for council approval?

No, Keystones Building Consultants can assist you with the design and our draftsman will prepare the plans for council approval. However, if you already have an architect we are happy to work with them to complete the project.

Can Keystone handle all the Council application & necessary approvals?

Yes Keystone has a great team and we will handle all the necessary approval and documents required for work to proceed.

Do you give references from other completed projects?

Yes, we always give you a reference along with a list of previous work for you to drive by and look at.

Do you have any guarantees?

Yes, Keystone has a number of unique guarantees to give you greater peace of mind. Get in touch to find out more.

Who can I talk to during construction if I have any questions?

Our Project Manager is readily available to answer any questions and will also visit you and phone you for decision making and to keep you updated. You will also have their phone number to call if you have any questions.

How long will it take to build my extension?

Usually, from 2 months to 5 months, but possibly longer, depending on the size. No matter how big the job, Keystone gives you a precise and fixed build time bound by a contract with penalty clauses.

Can I still live in my home during construction?

In 95% of our projects, yes you can still live in your home during construction. Keystone commits to keeping your home clean and secure. We will make every effort to keep the disruption to an absolute minimum so you can stay in your home as we build but there will always be some dust, dirt and noise. Our friendly tradesmen use drop sheets and clean up after themselves at the end of every day’s work.

Will the extension blend in with my existing house?

We offer stylish designs made to seamlessly blend in with your existing home. Keystone consultants will present you with examples of before and after images to give you full confidence in the final outcome.You can see some of them HERE

How soon can work on my project start?

Once council approval has been received and contracts have been signed we can generally start work in approximately 4 weeks however this will be confirmed as we approach this stage of the project.

What areas do you build in?

Keystone Building Services are based in Penrith but have completed projects throughout the Sydney region.

What hours do the tradespeople generally work on my home?

Our team will usually be there between 7/7.30am and 3.30/4pm depending on the work being completed. If we need to access your home during times when you may be at work we will discuss this with you to ensure a safe solution.


Can’t find the answer to your question here? For a quick response, contact Keystone with your question.